Information Technologies

Remote desktop

Connect to UWB office computers using remote desktop

Remote Desktop is a feature that allows a user to remotely connect to a specific computer and display information and run programs almost exactly as if they were physically using that computer.

This option is available to any UWB faculty or staff member who has a computer on campus. Remote Desktop allows any faculty or staff to use their home computer to access their work computer. If you are interested in configuring your office computer for remote desktop, please contact the Helpdesk at or (425) 352-3456.

The following information covers the use of the remote desktop client software.

Configuring your UWB computer
Connecting from Windows 7
Working in Remote Desktop (7)
Connecting from OS X
Tips for most effective use

Configuring your UWB computer

The first step involves contacting the Helpdesk. We will make a couple of changes on the computer and give you the computer name:
(425) 352-3456

Connecting from Windows 7

Once you are sure your computer has the remote desktop client software:

  • Click on the Start button. If you start typing "remote desktop" it should appear as the top selection.

Remote desktop connection seen through start menu, listed under Programs

  • Click on Remote Desktop Connection to open the program.

in Computer drop down, type in the computer name in the format ""

  • In the window that opens, enter the computer name (the Helpdesk will provide this - usually the format will be [e.g. UW1-100-PC01, etc.]).
  • Click on Connect.
  • Windows Security will ask for you to Enter your Credentials.

Windows Security pop-up enter credentials

  • Type in your UWB Id if not done automatically.
  • Enter in your Password and click on OK

Working in Remote Desktop

Once you are connected, remote desktop will work almost exactly as if you are physically using the remote computer. All the files and programs will work in the same manner. A couple of exceptions are:

CTRL+ALT+DEL to lock your computer through Windows Security usually this is your combination. If you try using this it will lock the computer you are currently using instead. To lock the computer you're remoting to simply do CTRL+ALT+END.

Connecting from OS X

Your home computer must have the Microsoft Remote Desktop client, you will need to download the Microsoft Remote Desktop client from the App Store if you do not already have it. An Apple ID is required to download the program. 

  • Locate Microsoft Remote Desktop inside the Applications folder.

  • In the window that opens, click on the New icon on the toolbar.
    enter the computer name (the Helpdesk will provide this - usually the format will be [e.g. UW1-100-PC01, etc.]).
  • Type in your credentials as shown below and close the window.

  • Double click on the Remote PC as created from the last step.



Tips for most effective use

Closing vs. logging off-

Logging off from the Start Menu will log your account out (on the remote computer), Disconnecting will disconnect your remote desktop session (and lock the screen on the remote computer). Disconnecting from the Start Menu or the menu bar on top has the same effect.

Multiple monitor computers

Getting Help

If you need help configuring your computer or if you have questions, please contact the Information Technologies Help Desk, either by phone at (425) 352-3456, by email at, or in person at LB2-218.