Getting help from UW Bothell IT

Whatever your technology need or question, UW Bothell IT can help. Use one of the methods listed on this page to reach us and we will assist you.

How to reach us

Academic quarter support hours

This schedule applies to autumn, winter and spring quarters.

Walk-up support & equipment check-out

  • Extended support hours for the first two weeks of each academic quarter:
    • Monday – Thursday, 8:00 a.m. – 8:00 p.m.
    • Friday, 8:00 a.m.– 5:00 p.m.
  • Standard academic quarter walk-up hours:
    • Monday – Saturday, 10:00 a.m. – 4:00 p.m.

Phone & email support

  • Extended support hours for the first two weeks of each academic quarter:
    • Monday – Thursday, 8:00 a.m. – 8:00 p.m.
    • Friday, 8:00 a.m. – 5:00 p.m.
  • Standard academic quarter support hours:
    • Monday – Thursday, 8:00 a.m. – 6:00 p.m.
    • Friday, 8:00 a.m. – 5:00 p.m.
    • Saturday, 8:30 a.m. – 5:00 p.m.

Summer quarter support hours

Walk-up support & equipment check-out

  • Monday – Friday, 10:00 a.m. – 4:00 p.m.

Phone & email support

  • Monday – Thursday, 8:00 a.m. – 6:00 p.m.
  • Friday, 8:00 a.m. – 5:00 p.m.

Interim break service hours

Phone & email support

  • Monday – Friday, 8:00 a.m. – 5:00 p.m.

Walk-up support & equipment check-out

  • Walk-up hours are suspended during interim break for inventory and maintenance work.
  • Limited equipment return hours:
    • First two days of interim break, 10:00 a.m. – 4:00 p.m.
  • If you need to return equipment or schedule an in-person appointment during the interim break, please call (425) 352-3456 or email uwbit@uw.edu.

UW Bothell IT is closed
during University-observed holidays