Qualtrics Survey Software

Qualtrics Overview

Qualtrics is a web-based survey platform that allows users to create, distribute, and analyze surveys.

The University of Washington maintains an institution-wide license for Qualtrics. This license provides UW faculty, staff, and students with access to the platform at no personal cost.

To help manage accounts across the university, the UW’s Qualtrics license is organized into multiple divisions. Each division manages its own users and provides account support for its affiliated campus or unit. UW Bothell’s Qualtrics accounts are managed by the Office of Institutional Research (OIR). Support and resources provided on this page are intended for users whose Qualtrics accounts are housed within the UW Bothell division.

If you are a UW Bothell faculty member, staff member, or student, your Qualtrics account should be housed within the UW Bothell division. If you are affiliated with another UW campus or unit, please refer to the list of existing UW Qualtrics divisions and contact the appropriate division administrator for assistance. Unsure of what division your account is in or should be in? Contact UW-IT for help.

Accessing Qualtrics

New Users

  1. Submit a request for access to Qualtrics through the Qualtrics Account Management Form.
  2. Access requests are typically processed within 2-3 business days. Once you receive confirmation that your access has been granted, visit the UW Qualtrics portal and log in using Single Sign-On (SSO) with your UW NetID and password.
  3. When signing in for the first time, you may be asked if you already have a Qualtrics account with UW. Unless you were instructed otherwise in your access confirmation email, select “No, I don’t have a pre-existing account here“.

Existing Users

If you already have access to Qualtrics, visit the UW Qualtrics portal and log in using Single Sign-On (SSO) with your UW NetID and password.

Qualtrics Support

Account Management Support

For account management assistance, including Qualtrics access, survey transfers, and other account-related changes or support, please submit a request through the Qualtrics Account Management form:

Qualtrics Account Management Form

The Qualtrics Account Management form is only for UW Bothell Qualtrics support requests. If you are affiliated with another UW campus or unit, please contact your division administrator or UW-IT for assistance.

Technical Support

For help using Qualtrics features, troubleshooting technical issues, or learning how to use the platform, please visit the following official Qualtrics-provided resources:

  • Qualtrics Community Forum
    • Browse discussions and solutions from the Qualtrics user community to find answers to common questions, explore how others have implemented surveys, and discover tips and tricks.
  • Qualtrics Training & Support Resources
    • Browse tutorials, documentation, and guided training resources to build your Qualtrics skills, learn new features, and find step-by-step instructions for creating and managing surveys.
    • Sign-in required. Select “Sign in with SSO” and enter uwashington for the Organization ID to access SSO login.
  • Qualtrics Support
    • Explore an interactive, customized support tool or contact Qualtrics directly for technical issues or troubleshooting assistance.
    • Sign-in required. Select “Sign in with SSO” and enter uwashington for the Organization ID to access SSO login.

Survey Consultation

For consultation on survey design, methodology, or survey best practices, please contact Elizabeth Blake at enb22@uw.edu.