Counseling Center

Crisis Services


UWB Crisis Services

The Counseling Center is offering Same-day hours on Mondays to Fridays from 1pm to 3pm for crisis or urgent concerns. If you are looking for assistance outside of our call-in hours, please review the resources and options listed below.

After-Hours Services

On evening, weekends, and university holidays a variety of resources are available.

UW has partnered with My SSP to give students access to real-time, confidential mental health consultation and support, 24/7 and in multiple languages: Simplified Chinese, Korean, Arabic, Spansh & French. My SSP provides supportive one-time counseling in addition to crisis counseling. My SSP counselors are licensed mental health therapists who are familiar with UWB resources. There are serveral ways to connect: 

  • Phone: Call 1-866-743-7732
    • If calling from outside the U.S. or Canada, dial 001-416-380-6578.
  • Online chat: Chat with a My SSP counselor on the My SSP website or on the My SSP app (Apple App Store | Google Play)

We hightly recommend that you download the MySSP app (Apple App Store | Google Play) to have the full range of services at your fingertips any time.

If you are suicidal, or your safety is threatened, call 911 and the local authorities will take you to a nearby hospital emergency department to speak with a professional counselor.

If someone has threatened immediate harm to themself or others, call UWB Security and Campus Safety at 425-352-5359. Campus Safety can send for an ambulance, a city police officer, or the county sheriff depending on the location of the person in crisis.

If you are not feeling strong suicidal urges, but you need someone to talk to when we are not open, utilize one of the below listed services.

Free and Confidential 24/7 Crisis Support


Text Messaging

Online Messaging

International Help Center

Currently not in the USA. Find Emergency Numbers and Suicide Hotline Numbers from around the world.

Focused Support

Living with Emotional Challenges

  • Washington Warm Line1-877-500-WARM (9276)
    Peer support for people living with emotional challenges


  • BIPOC: Blackline: 1-800-604-5841


  • Trevor Lifeline: 1-866-488-7386
    Provides crisis intervention, suicide prevention, and life-affirming services to LGBTQ youth ages 13-24.
  • Trans Lifeline: 1-877-565-8860



  • Ayuda en la crisis Español: Call 1-888-628-9454


If you call or text a Crisis Line or Lifeline, please give us a call as soon as we are open so that we can provide more direct help.

Relationship Violence Advocacy and Support Services

If you’ve been assaulted…

We believe you and believe in your power and strength to recover.

Sexual harassment, sexual assault, stalking, and relationship violence are never your fault. Please contact the Violence Prevention and Advocae Program Manager, Elizabeth Wilmerding, in UW1, Room 080. Make an appointment now by calling 425-352-3851 or sending an email to

For more information about Prevention and Advocacy, visit our resources page.

24/7 Help - Suicide Prevention Lifeline

Call 1-800-273-8255

Suicide Prevention Hotline logo with ribbon


Contact Us


Office Hours

Monday – Friday:

9:00 am to 4:00 pm


UW1 - 080

Contact Methods

Phone: 425-352-3183

Fax: 425-352-3581

Email Us