Counseling Center

Counseling Services

Free and Confidential Counseling Services

Please Note: The counseling center has moved to a Hybrid Model. Your initial intake appointment will be in person. Students are able to share with their counselor their preferences for ongoing counseling, in-person or remotely over HIPAA certified Zoom.

The UWB Counseling Center offers free and confidential services to currently enrolled UWB students and Cascadia students. UWB students are eligible for ten (10) sessions, and Cascadia students are eligible for six (6) sessions per academic year.

The APA Code of Ethics and Washington State law consider the personal information you discuss in counseling to be confidential. This means that no record of counseling is made on an academic transcript, and that information regarding your counseling is not released without your written permission, unless otherwise indicated by law as noted below. This means that if you want someone else to be informed that you have received services at the Counseling Center, you must sign a specific authorization to disclose information.  Electronic records are kept of your appointments.

Information about your contact with the Counseling Center will not be shared with others outside the Counseling Center without your written consent, except in specific circumstances described below:

  • If there is imminent danger to the health and safety of yourself or another person;
  • The information involves the abuse or neglect of a child (under 18 years) or vulnerable adult. Counselors are required to report such incidents to authorities;
  • You bring charges against your counselor, and/or the counseling center;
  • We receive a court order for your records.

If at all possible your counselor will discuss any of the above exceptions that would apply to you, and will obtain your assistance in resolving this matter.

Individual counseling

The Counseling Center is now offering in-person, phone, and Zoom sessions. 

  • Students who want to begin counseling services for Spring Quarter 2022: For those students who have not met with a counselor, we are available to speak with you. Starting Monday, March 28th, 2022, students can call the Counseling Center at 425-352-3183 and schedule an Intake Appointment. The Intake Appointment will determine which mode for counseling is best for you. These criteria include, but are not limited to, having a private place to speak with a counselor for about 45 minutes, having the appropriate technology (phone, internet, computer, etc.), and having personal goals for counseling that fit with a remote counseling session. You will need to arrive 30 minutes prior to your appointment to fill out paperwork at the front desk. Call 425-352-3183 to schedule your 45-minute Intake Appointment.
  • If you are experiencing crisis / urgent concerns: The Counseling Center offers "Same-Day Counseling" from 1:00 to 3:00 pm (with last appointment starting at 2:30 pm), Monday to Friday. The same-day appointment will be in person, and it will last about 30 minutes depending on the need of the student. 

If you have questions, please email us at or call 425-352-3183 to speak with the receptionist between 9:00 am to 12:00 pm (Noon) or 12:30 pm to 4:00pm, Monday through Friday.

Individual counseling provides an opportunity for students to discuss personal and relationship concerns with a caring professional who can help them resolve issues and identify constructive ways to cope. Generally, individual counseling sessions last 45 minutes. Students may attend a single session or return for several sessions with the same counselor. Counseling Center staff will assist students in connecting with other counseling agencies if a student needs longer-term counseling or needs specialized services that the Counseling Center does not offer.

Couples counseling

Couples counseling will not be offered while COVID-19 protocols and precautions are in place.

Couples desiring joint counseling must attend an intake appointment together. Couples can be married, partners, dating, same-sex, or heterosexual. Both persons must be UWB or Cascadia students. During the intake session, the counselor will determine whether couples counseling appears appropriate. If it is decided that couples counseling is not appropriate, alternative treatment recommendations will be made.

Crisis services

If you need to speak to someone immediately due to crisis or urgent concerns, please drop by our office at UW1-080 during our hours Monday to Friday from 1 pm to 3 pm (last appointment starts at 2:30 pm). You can also contact MySSP, which is a 24/7 on-call counseling services. MySSP counselors are licensed mental health therapists who are familiar with UWB resources. Thre are several ways to connects:

  • Phonse: Call 1-866-743-7732
    • ​if calling from outside the U.S. or Cananda, dial 001-416-380-6578.
  • Online chat: Chat with a MySSP counselor on the MySSP website or on the MySSP app (Apple App Store | Google Play)

We highly recommened that you download the MySSP app (Apple App Store | Google Play) to have the full range of services at your gingertips any time. ​For other options or if it is outside of our office hours, please review our list of recommended crisis services.

Scheduling an Appointment

You may schedule an initial appointment by calling the Counseling Center at 425-352-3183 or stopping by UW1 - 080 during office hours. If it's more convenient, you can also send an email to Please be sure to review our new remote procedures due to COVID-19.

No-Show and Cancellation Policy

Students benefit the most from counseling when they keep all of their scheduled appointments. Counselors try their best to schedule the appointment at a time that works for you. If you are unable to keep an appointment time, please call at least 24 hours prior to your appointment to cancel. It will free up the appointment slot for other students in need.

Students who no-show to the appointment, have late cancellation 2 out of 3 consecutive appointments, or do not respond to a missed appointment email by the date indicated will no longer be eligible for ongoing counseling services for the remainder of the quarter. Students will still be eligible to speak with a counselor during Same-day hours, Tuesday - Thursday from 1pm-3pm. Students will be eligible for continuous individual, group or couple counseling starting the next quarter.

Scope of Practice

The role of the University of Washington Bothell Counseling Center is to provide brief mental health counseling and related services to help UWB students make effective use of coping skills to address personal and emotional issues that may impede their academic and career success, developmental issues associated with life transitions and life purpose, and systemic and structural barriers which create health inequities for minoritized students. Our services are available to eligible students whose concerns fall within our scope of practice. Those whose needs cannot be accommodated within our treatment model will be referred to community resources for care. Such referrals may occur at time of intake, or they may occur after some treatment and a further assessment of need has taken place.

Some examples of clinical issues that will likely be addressed through a community referral include but are not limited to:

  • Clients who have a current provider in the community.
  • Psychological Testing: This includes testing for ADHD, learning disabilities, or other neurocognitive disabilities, emotional support animal assessment, or other type of disability assessment.
  • Court-ordered counseling.
  • Individuals with chronic mental health conditions that require longer-term, ongoing care.
  • Clinical presentations, such as some personality disorders, that indicate short-term therapy may be ineffective and/or detrimental.
  • A need or desire to be seen more frequently than the Counseling Center can accommodate. Clients are seen 1-4 times per month.
  • Excessive utilization of the counseling center urgent/pressing issues walk-in appointments indicates that standard session frequency is inadequate.
  • Chronic suicidality and/or recent history of multiple suicide attempts.
  • Severe and chronic self-injury.
  • A history of multiple psychiatric hospitalizations.
  • Students who need close monitoring with psychiatric services
  • Issues that require more specialized care than can be provided include:
    • Significant emotional regulation issues, interpersonal difficulties that would be best served through a DBT program
    • Significant or chronic disordered eating symptoms
    • Significant or chronic substance use/abuse
    • Active symptoms of psychosis or mania

24/7 Help - Suicide Prevention Lifeline

Call 1-800-273-8255

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Contact Us


Office Hours

Monday – Friday:

9:00 am - 12:00 pm

12:30 pm - 4:00 pm


UW1 - 080

Contact Methods

Phone: 425-352-3183

Fax: 425-352-3581

Email Us