Free and Confidential Counseling Services
Please Note: The counseling center has moved to an entirely remote model. We will be holding all appointments virtually until further notice, and appointments may be shorter than usual. We ask that you please be patient with any delays or issues experienced while we adjust to new technology and resources.
The UWB Counseling Center offers free and confidential services to currently enrolled UWB students. Cascadia students are eligible for six (6) free sessions per academic year.
The APA Code of Ethics and Washington State law consider the personal information you discuss in counseling to be confidential. This means that no record of counseling is made on an academic transcript, and that information regarding your counseling is not released without your written permission, unless otherwise indicated by law as noted below. This means that if you want someone else to be informed that you have received services at the Counseling Center, you must sign a specific authorization to disclose information. Electronic records are kept of your appointments.
Information about your contact with the Counseling Center will not be shared with others outside the Counseling Center without your written consent, except in specific circumstances described below:
- If there is imminent danger to the health and safety of yourself or another person;
- The information involves the abuse or neglect of a child (under 18 years) or vulnerable adult. Counselors are required to report such incidents to authorities;
- You bring charges against your counselor, and/or the counseling center;
- We receive a court order for your records.
If at all possible your counselor will discuss any of the above exceptions that would apply to you, and will obtain your assistance in resolving this matter.
The Counseling Center has moved all services to Phone or Zoom video-counseling. No in-person counseling will be offered for Spring quarter, 2020.
- Students who want to begin counseling services for Spring Quarter: For those students who have not met with a counselor, we are available to speak with you. Starting Monday, April 6th students can call the Counseling Center at 425.352.3183 and schedule a Screening Appointment. The Screening Appointment will determine if all criteria for remote counseling are in place for you. These criteria include, but are not limited to, having a private place to speak with a counselor for 30 – 45 minutes, having the appropriate technology (phone, internet, computer, etc.), and having personal goals for counseling that fit with a remote counseling session. Call 425-352-3183 to schedule your 30-minute Screening Appointment.
- If you are experiencing crisis / urgent concerns: The Counseling Center will continue to offer our “Drop-In Counseling”, now “Call-In Counseling” from 1:00 to 3:00 pm, Monday – Friday. Phone calls will last between 5 and 30 minutes depending on the need of the student. Call 425.352.3183 to speak with a counselor during our call-in hours from 1:00 – 3:00 pm.
- Students already meeting with a counselor: For those students who were meeting with a counselor during winter quarter, you will speak with your counselor over the phone or video at the date and time of your next appointment. If you don’t have a meeting scheduled for spring quarter, email your counselor or call us at 425.352.3183 to schedule your next appointment.
If you have questions, please email us at email@example.com or call 425.352.3183 to speak with the receptionist between 9:00 am to 12:00 pm (Noon) or 1:00 pm to 4:00pm, Monday through Friday.
Individual counseling provides an opportunity for students to discuss personal and relationship concerns with a caring professional who can help them resolve issues and identify constructive ways to cope. Generally, individual counseling sessions last 50 minutes. Students may attend a single session or return for several sessions with the same counselor. Counseling Center staff will assist students in connecting with other counseling agencies if a student needs longer-term counseling or needs specialized services that the Counseling Center does not offer.
Couples desiring joint counseling must attend an intake appointment together. Couples can be married, partners, dating, same-sex, or heterosexual. Both persons must be UWB or Cascadia students. During the intake session, the counselor will determine whether couples counseling appears appropriate. If it is decided that couples counseling is not appropriate, alternative treatment recommendations will be made.
If you need to speak to someone immediately due to crisis or urgent concerns, please call us at 425.352.3183 during our open call-in hours Monday to Friday from 1pm to 3pm. For other options or if it is outside of our office hours, please review our list of recommended crisis services.
Scheduling an Appointment
You may schedule an initial appointment by calling the Counseling Center at 425-352-3183
or stopping by UW1 - 080 during office hours. If it's more convenient, you can also send an email to firstname.lastname@example.org. Please be sure to review our new remote procedures due to COVID-19.
No-Show and Cancellation Policy
Please Note: This policy still applies to remote sessions.
Students benefit the most from counseling when they keep all of their scheduled appointments. Counselors try their best to schedule the appointment at a time that works for you. If you are unable to keep an appointment time, please call at least 24 hours prior to your appointment to cancel. It will free up the appointment slot for other students in need.
Students who no-show to the appointment, have late cancellation 2 out of 3 consecutive appointments, or do not respond to a missed appointment email by the date indicated will no longer be eligible for ongoing counseling services for the remainder of the quarter. Students will still be eligible to speak with a counselor during call-in hours, Monday to Friday from 10am-12pm and 1pm-3pm. Students will be eligible for continuous individual, group or couple counseling starting the next quarter.