Frequently Asked Questions

Frequently Asked Questions (FAQs) about the Counseling Center

How much do counseling sessions cost?

The Counseling Center provides short-term counseling at no charge for currently enrolled University of Washington Bothell students. Cascadia students are eligible for 6 free sessions per academic year.

Will anyone find out that I received counseling here?

The counseling process is confidential, which means that we cannot share any information about you without your permission, except under specific legal conditions. If you have concerns or questions about confidentiality, please discuss them with your intake counselor.

What kinds of problems do students seek help with?

Students commonly seek help for (but not limited to): stress, anxiety, depression, low self-esteem, adjustment difficulties, concentration problem, sleeping difficulties, academic problems, body image concerns, grief and loss, relationship issues, domestic violence, sexual assault, drug/alcohol addictions, family issues, parenting concerns, veterans' issues, or any other concern causing distress or interfering with academic progress.

When should I seek counseling?

College is a time of change, transition and growth.  At times, students find it useful to seek the assistance of a caring professional.  Our counselors are trained to help you discover ways to cope more effectively with problems in day-to-day living. Students are welcome to call and make an appointment with a counselor when they feel they need help in resolving a personal problem, want to explore personal growth issues or need additional support.

What should I expect on my first appointment?

You will be asked to arrive 20 minutes prior to your scheduled initial appointment with the counselor to complete forms on a laptop computer. The forms include treatment consent, demographic information and questions that tell us how you are doing in various areas of your life. After you complete the forms, you will have your intake interview. You will meet with a counselor who will go over your concerns in detail and ask more general questions about your life and functioning. Once the intake interview is complete, the counselor will recommend treatment for you, based on his or her professional opinion.

What can I expect from counseling?

Your therapist will work with you to identify your personal goals for counseling and then tailor counseling to you and your goals. You can expect that your therapist will listen closely to understand your experience and then find ways to assist you in moving towards your goals. Therapy is a personalized experience, so how it helps differs from person to person. It will often involve things such as getting a different perspective on your experiences, exploring and discovering things about yourself, making changes in unhelpful patterns of thinking and behaving, processing difficult experiences, and learning healthy coping tools.

Is counseling effective?

Yes, counseling has been shown to help people make positive changes in their lives. Approximately 75% of people who begin counseling felt some improvement. And, 80% of people who engage in counseling do better than those who do not receive counseling at all.

It can be difficult to open up to a counselor but your counselor will be more effective in helping you address your concerns if you are open and honest with them. At the same time, it’s important to take your time and share at a pace that feels safe to you. Counseling works best if you find a good balance between taking the time to build trust with your counselor and taking the risk of sharing what you’re experiencing.

For myths vs. realities of psychotherapy, check out this information on the American Psychology Association’s (APA) website.

Can I get a letter for a hardship withdrawal or for DRS accomodations?

Please visit our Mental Health and Academic Support page for information.

Feeling worried about the Coronavirus (COVID-19)?

Please check the UW's informational webpage about the novel (new) coronavirus to help answer any questions you may have. Campus Safety for UWB and Cascadia also has an informational page for our campus. Please also review our handout for psychological tips for managing the coronavirus.

If you have academic financial concerns (i.e., tuition) due to bank closures in other counties, please reach out to Student Fiscal Services to see what assistance may be available to you, or check the options listed below for UWB students:

  1. No interest, short-term loans through Financial Aid
    The Office of Student Financial Aid has short-term loan funds available to students who are experiencing temporary cash flow issues. You may receive up to $2,500 or $3,200 for undergraduates and graduate students, respectively.
  2. UWB Student Emergency Fund through CARE Team
    Submit a CARE Team report and select "Emergency Funding".

If you are feeling generally concerned or anxious and need somoene to talk to, please call in during our open
call-in hours listed on the Counseling Center main page.

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