Quantitative Skills Center

Online Tutoring

Online Tutoring on Zoom

We recognize the need for students to recieve assistance remotely, espeically for hybrid and online courses. In order to provide the same support to distance learning students, we are offering online tutoring through Zoom video sessions. We will offer the same support via Zoom as we do in the Center, during the same hours and with the same tutors. (We are only funded to assist students enrolled at UW Bothell. If you are from a different institution, please see the suggestions on the bottom of our Tutoring Page). 

How to Connect with a Tutor

How to access the online Quantitative Skills Center:

  1. Log in to Zoom using your UW student ID.

  2. Join Zoom URL at https://tinyurl.com/uwbquant.

  3. The QSC coordinator will ask you to private message them in the Zoom chat your UW netid (your information before the “@uw.edu”) and what you are planning to do at the learning center (tutoring, study group, etc.).

  4. Please provide the course code (EX: STMATH 124) for the class in which you need tutoring.

  5. The QSC coordinator will send you to a breakout room and the first available tutor will join you as soon as possible.

  6. A feedback form link will be sent to you. Please take the time to respond, your feedback will help us improve our online tutoring. Thank you in advance for taking a moment and letting us know how we are doing and how we can improve.

  7. When you and the tutor have completed the tutoring session, feel free to either return to the main room where the QSC coordinator may assign you to a private or group study room, or you may leave the Zoom meeting.

  8. Feel free to return whenever you would like!

During your session:

  1. Upload a photo/PDF/doc of the problem you're requesting help with, or be ready to screen share your problem with your tutor. 

  2. Make sure you can use your microphone and the Text Chat feature. You are not required to use the video function, though it may make it easier to communicate.

We recommend that you familiarize yourself with Zoom tools before you request help from a tutor at washington.zoom.us . We also recommend that you check the QSC schedule to make sure we have a tutor available for your specific course. 

Tips for Having a Successful Session

Be prepared before your session starts:

  • Before seeking help you should attempt the problem yourself so you know what, specifically, you are stuck on.

  • Having lecture notes, notes, textbook and PowerPoint slides ready to show the tutor or reference.

During your session:

  • Begin your session by offering to read/explain the problem to the tutor or let them read it themselves.

  • Offer tutor any extra resources that may help solve the problem such as class notes or a specific section of your textbook.

  • Allow your tutor to talk through the problem and ask you clarifying questions about your strategy so far and what you have discussed in class.

  • Don’t completely rely on the tutor, look at the session as an opportinity to think through what is confusing you and untangle the concept, you know more than you might think!

What to do if your tutor gets stuck:

  • Help look at other sources for examples or anything that can help. Working through a difficult problem together creates a more proficient work environment that will most likely lead to a solution.

  • Have a positive attitude, no matter how difficult the problem.

  • Mention any ideas you might have on how to find the solution. Keep in mind that you are the one taking the class currently, so you might be more aware of the problem-solving process for each question than your tutor. 

  • You can also request another tutor who might have a better idea on how to solve the problem or go to your professor's office hours.

At the end of the session:

  • Explain what you have gone over in your own words.

  • Ask any last questions or confusions.

What kind of questions are helpful:

Specific questions that emphasize learning the problem solving process and mention a targeted area of confusion are the most helpful for your learning, here are some examples:

  • I got to this part of the problem, but now I'm unsure of where to go?

  • I didn't really get this section in lecture, and now I don't know where to even start?

  • I am following this example in my notes/text/etc and I don't get how they made this jump?

  • Do you know where I could look to find more practice for these kinds of problems?

  • Could I walk you through my process for this homework question?

What kind of questions are NOT helpful:

Tutors are not allowed to check work or debug code as this a violation of QSC conduct. It is also important to keep in mind that the QSC offers 30 minute sessions, so try to keep your questions focused on a specific problem in order to share the tutors. Here are some examples of questions that aren't helpful to ask:

  • Can you check my work?

  • Is this right?

  • Will you debug my code?

  • What is the answer to <this> question?

  • Could you find where I went wrong?

  • Can we go through the entire assignment?

Online Tutoring Instructions and Questions

Please send us feedback (qscaux@uw.edu) to let us know what your questions are, what's working, and on what we can improve. Thanks!