Customer Service Specialist Position

Want To Be Front Desk Staff?

The Customer Service Specialists are responsible for:

  • Welcoming clients into the Center
  • Maintaining a positive, upbeat attitude
  • Assisting clients with sign-in procedures
  • Managing, and explaining to clients, the process of receiving assistance from a tutor
  • Scheduling online tutoring sessions*
  • Managing the resource checkout system
  • Attending trainings
  • Responding to inquiries regarding the Quantitative Skills Center services and workshops
  • Operating office equipment, such as the phone, computer/word processor, and printers/copiers
  • Performing related duties as required.

To apply, please send your resume to Amber Parsons at AParsons@uwb.edu. Please indicate that you're applying for the Customer Service Specialist position in the subject of the email, and indicate whether or not you have a work study award in the body of the email.

*Online tutoring is currently unavailable.