Information Technologies

Student Help for Learning Online

Student Help for Learning Online

We're here to support you

Shifting toward learning remotely can be stressful, especially when the shift happens as quickly as it has had to happen as a result of COVID-19. We acknowledge that many of us may feel anxiety about getting up to speed on how to engage each other in digital spaces. All of us – students, faculty, staff, and administrators – will be learning throughout this process. We encourage you to enter this process with an open mind. There will be things that don’t go as planned or things that may frustrate you. In these moments, ask for help. Ask for help from your peers, your instructor, and the support teams listed below.

Breaking News:

Critical Software Update: How to Perform the Mandatory Zoom Update before May 30, 2020

Zoom has released a new mandatory version update (Zoom version 5.0) in their continued efforts to increase security. Beginning May 30, 2020, anyone not upgraded to the new version will not be able to join any meeting. In order to minimize disruption, you will need to install the new version of Zoom on your computer. Please click here to view UWB IT’s webpage for updating instructions and how to check what version you are currently using.


Technology Resources

Technology resources to support learning

Software available to all University of Washington students

How-to guides

Tips for Success

Additional Student Services

Request Help

Request online tool specific help

General questions & help

Campus Information

This page was last updated on: 5/11/2020