Now Hiring Student Helpdesk Technicians



At UWB IT we are always looking for students who can demonstrate various skills within the Information Technologies department. As a student employee, there will be consistent opportunities to learn and demonstrate your knowledge.

You will love working with UWB IT if you have...

  • A passion for high quality customer service

  • Highly motivated self-starter

  • A desire to learn

  • The ability to adapt to a fast pace work environment

  • Outstanding communication skills

The student technician position can take on a few different forms. Please read the following descriptions to gain a better sense of the type of work you could be ask to perform.

Helpdesk Computing Support:

  • Represent UWB IT as the first point of contact for our patrons.
  • Answer our main phone line to assist patrons with their computing and technology needs.
  • Assist patrons with a number of basic computing questions ranging from printer troubleshooting to wireless network access.

Classroom and Event Support:

  • Maintain a fast moving and constantly changing schedule for the deployment and recover of technology for events and classrooms
  • Assist your department leads in setting up and tearing down audio/visual equipment for events around campus.

Production Services:

  • Assist department lead with editing, printing, and publishing of digital and physical media needs of the campus. This may include videos, photos, posters, etc.
  • Help set up for photo and video shoots around campus
  • Work with a variety of media editing software programs such as Photoshop, Final Cut Pro, and Microsoft Publisher.


How to apply for the Student Helpdesk Technician position:

  1. Review the Student Helpdesk Technician job description.
  2. Submit an email labeled Student Helpdesk Tech (Current Quarter) to
  3. Make sure to include the following within a single file that is attached to the email:
  • A cover letter*
  • Resume
  • Hours of availability next quarter
  • Expected quarter and year of graduation**

* If you need help writing your cover letter and/or resume, the Career Center on campus is a great resource!

**UWB IT requires a one year commitment from our student technicians.


Contact Us

If you have any questions or comments, feel free to contact us.

In Person: LB2-218

Phone: 425-352-3456