AV Technician at ATOS

Company Information

Atos is a leader in digital services with annual revenue of € 12 billion and 100,000 employees in 72 countries. Serving a global client base, Atos offers Consulting & Systems Integration, Managed Services & BPO, Cloud, Big Data & Cyber-security solutions. With deep technology expertise and industry knowledge, Atos works with clients across many business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public Sector, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. In addition, Atos is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Bull, Canopy, Unify and Worldline.

Atos offers a broad professional perspective and the opportunity to build a rewarding career across either the technical or business paths. With our worldwide presence and our broad range of professional services, Atos provides training programs across all our competencies and markets worldwide for employees in all stages of their career. In addition, we offer programs that are focused on engaging and developing people who are at the beginning of their career through internships and graduate opportunities.

For more information, please see the Atos corporate web site: www.atos.net.

Atos is an EEO employer, providing employment opportunity regardless of race, color, religion, sex, age, national origin veteran status, disability or other factors protected by law.

Job Description



The AV Technician is accountable for providing premiere technical support to executive level customers and internal clients and vendors including but not limited to all aspects of setup and testing of audio/visual equipment in briefing rooms, troubleshooting audio/visual issues for customers and internal clients and other tasks as needed.


  • Provide premiere technical support for all briefings, special events and internal meetings
  • Assist in creating, updating and adhering to procedural documents concerning logging, troubleshooting and repairing audio/visual issues and problems.
  • Assist team members in monitoring and responding to email inquiries and support requests.
  • Provide premiere technical support for all audio/visual equipment including but not limited to Crestron, Biamp, Christie, LED/LCD/Plasma monitors and CMS systems.
  • Daily maintenance and testing of briefing room audio/visual systems, PC’s, guest devices and hallway interactive displays.
  • Contribute to and assist in driving a consultative environment with the client through R&D of audio/visual technologies.
  • Record all issues, customer requests, project work and support calls into the ticketing tool.
  • Maintain the facility technology according to top notch standards.
  • Adhere to the dress code and code of conduct.
  • Able to conduct self and resolve issues in a highly professional manner with appropriate decision making skills based on the situation.
  • Work cross functionally with other team members in areas of large events, IT support, Data center support and other areas assigned by management.
  • This role may require flexible work hours to cover the 5:30 AM to 7:00 PM building operation schedule.


Job Requirements


·         Minimum 2 years audio/visual support in a corporate environment

·         Crestron hardware and software experience

·         Understanding of and ability to troubleshoot signal path for audio and video

·         Must be able to read and interpret AV drawings

·         IT skills

·         Exquisite customer service and communication skills

·         Team player

·         Previous commissioning or integration experience a plus

DMC-D or DMC-E certification a plus