Disability Resources Student Assistant - POSITION FILLED

Job Title: Disability Resources Student Assistant
Department Name: Disability Resources for Students -- Student Success Center
Location: Bothell campus
Website: https://www.uwb.edu/studentaffairs/drs
Hourly page range: $15.00
Employment Period: Academic Year
Hours per week: up to 19
This position is open to Work-Study awarded graduate/undergraduate students only.
Work-Study is part of your financial aid package.

Nature of Organization:
Embedded in the core values of the University of Washington is a commitment to ensuring access to a quality higher education experience for a diverse student population. Disability Resources for Students (DRS) recognizes disability as an aspect of diversity that is integral to society and to our campus community. DRS serves as a partner in fostering an inclusive and equitable environment for all University of Washington students.

Duties and responsibilities:
Work schedules will be set each quarter based on class schedules, availability and responsibilities. Regular DRS office hours are Monday-Friday 8:30 am to 5:00 pm, but we may be able to add evening hours if scheduling permits. Summer and/or early fall training sessions may be required. Duties and responsibilities include:

Examination Proctoring:

  • Be a direct point of contact between professors and students coordinating exams
  • Maintain scheduling calendar for exams
  • Assist in the distribution and collection of test material to students and instructors
  • Check in and monitor students during test sessions to ensure a secure testing environment
  • Clarify professors' test instructions for students
  • Regulate allowances for exams and ensure students start and finish testing as specified by instructors

Customer Service and Professionalism:

  • Answer questions for students, professors, and staff via email, phone, and in person
  • Assist students and professors to navigate UW's myDRS online system and troubleshoot issues as needed
  • Log equipment check outs and usage
  • Adhere to strict standards of confidentiality for student records and privacy
  • Work with the DRS Program Coordinator and a team of other students to ensure smooth office functioning
  • Maintain a positive and helpful attitude at all times

Additional Responsibilities:

  • General administrative and clerical responsibilities such as filing, scanning, reception work, etc.
  • Learn basic guidelines, rules and laws governing compliance with both the Americans with Disabilities Act [ADA] and University of Washington policies
  • Opportunities may arise for special projects, such as data collection and organization to assess DRS service use and needs, website maintenance and updating, preparing grant applications for funding, etc.

Minimum Qualifications:

  • Strong oral and written communication skills
  • Strong customer service experience
  • Familiarity with Microsoft Office Suite including Outlook
  • Comfortable learning on the job, including departmental procedures and computer software
  • Ability to work both independently and in a team environment
  • Ability to remain calm, poised and efficient in a busy, fast-paced environment
  • Pride in UW and commitment to the campus community
  • Cumulative GPA of 3.0 or higher

Preferred Qualifications:

  • Graduate student enrolled in a master's program or graduate certificate
  • Knowledge of ADA policies
  • Experience working with diverse populations

Educational benefits:
Working with Disability Resources for Students offers exposure to the workings of a campus resource office that's critical for student success. Student staff interact with other students, faculty and staff to create a seamless and supportive environment for learners with specialized needs. Exam proctoring sessions may occasionally allow time for class reading and assignments to be completed. The position offers opportunities to work both independently and as part of a team, as well as to make connections within UW Bothell’s Division of Student Affairs, a large and dynamic department overseeing activities from advising to study abroad to career services.

How to apply: Email a resume, cover letter and unofficial academic transcript to Alice LeFlore at uwbdrs@uw.edu. Please have "DRS Student Assistant Application" in the Subject Line.