Medical Emergency

Medical Emergency Guide

Medical emergency guide

What is the situation?

A co-worker, student or guest complains of feeling seriously unwell, collapses or is injured.

What should I do? 

· Stay calm and assess the situation. Look for a Medic Alert bracelet or necklace on the person requiring help.

· Have someone call 911. If you are alone, yell as loudly as possible for help. If you are unable to summon help, call 911 first then return and assist the person to the best of your ability.

· When calling 911, give the operator as much information as possible, i.e. type of emergency, what help is needed, exact address, building name, room number, telephone number, information from Medic Alert bracelet or necklace, and victim information. Don’t hang up until you are told to do so by the 911 operator.

· Provide first aid to the level you have been trained.

· Do NOT attempt to move an injured person unless necessary to avoid further injury.

If the person is unconscious:

· Check for unresponsiveness. If there is no response, call 911 and THEN return to the victim. In most locations the emergency dispatcher can assist you with CPR instructions.

o    NOTE: This ratio is the same for one-person and two-person CPR. In two-person CPR the person pumping the chest stops while the other gives mouth-to-mouth breathing.


If the person is bleeding:

· Use rubber gloves (contained in the first aid kit) and apply pressure to the area.

· If possible, elevate bleeding area above the level of the heart.

· There is a First Aid and CPR guide located in all first aid kits. These guides give detailed steps in the event of a heart attack, CPR and infant CPR, choking, bleeding, poisoning and burns, as well as other injuries.