Customer Service Specialist Position

Want To Be Front Desk Staff?

The Customer Service Specialists are responsible for:

  • Welcoming clients into the Center
  • Maintaining a positive, upbeat attitude
  • Assisting clients with sign-in procedures
  • Managing, and explaining to clients, the process of receiving assistance from a tutor
  • Scheduling online tutoring sessions*
  • Managing the resource checkout system
  • Attending trainings
  • Responding to inquiries regarding the Quantitative Skills Center services and workshops
  • Operating office equipment, such as the phone, computer/word processor, and printers/copiers
  • Performing related duties as required.

To apply, please send your resume to Amber Parsons at Please indicate that you're applying for the Customer Service Specialist position in the subject of the email, and indicate whether or not you have a work study award in the body of the email.

*Online tutoring is currently unavailable.