Customer Service Specialist Position

Want To Be Front Desk Staff?

The Customer Service Specialists are often the first person a new student meets when they come to the QSC. Therefore, Customer Service Specialists (called "Greeters") need to welcome clients into the Center, and maintain a positive, upbeat attitude, to help students feel comfortable and get the help they need. Additionally, greeters are expected to:

  • Assist clients with sign-in procedures
  • Manage, and explain to clients, the process of receiving assistance from a tutor
  • Manage the resource checkout system
  • Attend trainings
  • Respond to inquiries regarding the Quantitative Skills Center services and workshops
  • Operate office equipment, such as the phone, computer/word processor, and printers/copiers
  • Perform related duties as required.

To apply, please download the application, fill it out and return it, along with your resume and cover letter to Amber Parsons, either by email parsonsa@uw.edu or in person in UW2-030A.