To optimize your experience, we recommend you follow these general guidelines for setting up an appropriate web-cast environment.
- Make sure that the room it well lit and that you have a medium strength light source in front of you. Also make sure that you don't have a light source that is directly behind you as this will distort the image.
- If you are using a portable webcam that has an embedded microphone, make sure that it is not in the vicinity of your computer speakers. This will cause echoing effects, audio loss, and feedback. If your monitor has built-in speakers, again move your webcam away from your monitor.
- If you are using a peripheral microphone, again make sure that it is not near your speakers and that your speakers are not directly facing the microphone.
- Before beginning a conference, restart your computer. After the computer has re-booted close all other programs that are not essential to basic operation. This includes but is not limited to any messenger service, outlook express, web browsers, and virus scans.
- When seated at your computer for video conferencing, please sit at least one arms length away form the camera. When you sit too close to the camera it puts high demands on the computer and the internet connection which could lead to poor video quality, freezing, and even crashing.
For support, please contact the IT Help Desk at email@example.com (425)352-3456.