UWB IT is looking for students who can demonstrate various skills within the Information Technologies department. As a student employee, there will be consistent opportunities to learn and demonstrate your knowledge.

Working with us

You will love working with UWB IT if you...

  • Have a passion for high quality customer service
  • Are a highly motivated and self-starting individual
  • Have a desire to learn and grow as a young professional
  • Possess the ability to adapt to a fast pace work environment
  • Have outstanding communication skills
  • Hold strong problem solving skills

Accepting applications until Friday, August 4th (or until positions are filled)!

Please read the following descriptions to gain a better sense of the type of work you could be asked to perform.

Helpdesk Computer and Technical Support:

  • Represent UWB IT as the first point of contact for our patrons
  • First point of contact with our patrons either through walk up, phone call, or email assistance
  • Assist patrons with checking out and checking in circulating equipment
  • Assist patrons with a number of Tier 1 computing questions
  • Creating and updating documentation for internal and external use
  • Maintain a fast moving and constantly changing schedule for the deployment and recover of technology for events and classrooms
  • Assist your department leads in setting up and tearing down audio/visual equipment for events around campus

Job requirements

  • Must be a current UW student enrolled in at least 6 credits
  • Must be at least 18 years of age
  • A minimum of one year prior customer service experience (paid or volunteer)
  • UWB IT requires a minimum 6 quarter commitment from our student hires due to the amount of necessary training.

How to apply

  1. Review the Student Helpdesk Technician job description and job requirements.
  2. Submit an email with the subject: (Your Last Name) - Student Helpdesk Tech Fall 2017 to uwbit@uw.edu
  3. Make sure to include the following within a single file that is attached to the email:
  • A cover letter explaining your desire for the position*
  • Resume
  • Hours of availability (please include any club activities, second job, etc.)
  • Class Schedule for Fall Quarter 2017**
  • Expected quarter and year of graduation***

* If you need help writing your cover letter and/or resume, the Career Center on campus is a great resource!

**According to University policy, only students currently enrolled in at least 6 credits can be hired for on-campus jobs.

***UWB IT requires a 6 quarter commitment from our student technicians with no exceptions.

Contact Us

If you have any questions or comments, feel free to contact us.

In Person: LB2-218

Phone: 425-352-3456

Email: uwbit@uw.edu