Information Systems

Reading Email Messages and Attachments

Reading messages

When you first open Outlook, the contents of the Inbox will be displayed on your screen as a list of mail messages. Messages you haven't yet read appear in boldface. If you have the Folder List open, the number of unread messages appears in parentheses next to the folder name.

Outlook is initially configured with Preview Pane turned on. With Preview Pane on, the beginning of a message will be displayed in the lower part of the screen when you click on that message. To turn Preview Pane off, go to the View menu, and select Preview Pane.

Double-click on a message to open it.

Reading an attachment

To open an attachment sent to you in email, simply double-click on it while reading your message.Outlook will launch the appropriate application for viewing the attachment. For example, if the attachment is a spreadsheet, Outlook will open the spreadsheet as a file in Excel.

Deleting a message

There are a couple of ways to delete messages.

Deleted messages go to the Deleted Items folder, and are not really deleted until you log off Outlook. You can always look at the messages in your Deleted Items folder by clicking on that folder name in your Folder List.

Outlook is set up initially to have messages deleted from the Deleted Items folder when you log off. You can make sure that's happening:

Sending a message

To start a new message, either

To fill in the TO: field, do one of the following:

To fill in the CC: field, follow the same process.

After filling in the TO and CC fields, enter a subject, then type your message. Click on Send when you're done.

A copy of the message is automatically placed in your Sent Items folder. All messages you send are saved there. You should go through that list occasionally and delete messages that you don't want to keep.

What are those lists?

Inserting attachments

The attachment will be inserted wherever your cursor is located when you begin this process, so first be sure your cursor is where you want the attachment to go (probably the bottom of your message).

Replying and Forwarding

To reply to or forward a message, start by reading the message. With the message open, click on Reply, Reply to All, or Forward.