The Information Systems Helpdesk is the University of Washington Bothell technical support resource for faculty, staff, and students. Computing questions, problems, and requests reported to the helpdesk are answered immediately by the helpdesk staff on duty, or referred to a support technician or analyst who has expertise in specific computing areas or supported software. Even then, the Helpdesk tracks the problem until it is solved.
The Helpdesk also provides on-line documentation covering a wide range of computer issues. This web page is a growing list of useful instructions for making technology work for you.
Meet the Helpdesk Staff
Monday through Friday 8:00 a.m. to 5:00 p.m.
Some computer problems are the purview of the Computing & Communications (C&C) Help Desk at the Seattle campus. For help with any of the issues concerning: UW Seattle email, problems with connecting via modem from home, and installing the UWARE CD-ROM contact C&C at either:
