Adding Another Mailbox to Outlook
Some staff or faculty may need to access a shared mailbox. For example, our Helpdesk has a mailbox that all of the Helpdesk technician access so that they can respond and manage email requests.
To add a mailbox:
- Launch Outlook
- Click Tools on the menu bar, then click Email Accounts...
- An "E-mail Accounts" windw will pop up, select "View or change existing email accounts" then click Next.
- Click on "Microsoft Exchange Server" to select it, and hit Change. Note that these connection settings may have a different name, but the default is Microsoft Exchange Server.
- Click on the More Settings... button.
- In the new window, click on the Advanced tab.
- Click on Add...
- Type in the mailbox name and hit enter. This can be a username or a resource mailbox. For example:
- Make sure the mailbox you entered is now displayed in the list, and click OK.
- Click on Next and then hit Finish.
- You should now see the mailbox in your folder list. If you do not see your folder list, click View on the menu bar and click Navigator Pane.
Getting Help
If you have questions or if you need help with these directions, please contact the Information Technologies Helpdesk, either by phone at (425) 352-3456, by email at IT@uwb.edu, or in person at LB2-218.