Retail Store Manager (Full Time)

Retail Store Manager

TrueForm - Alderwood, Washington

We're looking for an engaging and personable recent graduate for our retail and technology start-up! The Retail Store Manager will be responsible for overseeing and ensuring the smooth running of the daily operations of our store. We're seeking a results-driven manager who can actively seek out and engage customer prospects, identify customer needs while altering product suggestions accordingly, and deliver expert knowledge of each individual product in an appealing manager. Managers would also spend time in our corporate office, building relationships with brands and communicating buying trends, customer feedback, etc.

The ideal candidate will be knowledgeable in a diverse range of business subjects such as sales, marketing, retail, etc. An effective retail manager will also be able to motivate personnel to perform at their best. As a new company, we're looking for teammate to help us grow - quickly.

Responsibilities Include:

  • Ensure high levels of customer satisfaction through excellent sales service

  • Assess customer needs and provide detailed information on product features accordingly

  • Provide expert demonstrations for each product and their accompanying applications

  • Collect customer feedback and communicate this information to brands

  • Process purchases and handle returns of merchandise

  • Build productive trust relationships with customers

  • Suggest ways to improve sales (e.g. planning marketing activities)

  • Organize all store operations and allocate responsibilities to personnel

  • Supervise and guide staff towards maximum performance

  • Monitor stock levels and purchases

  • Inspect the areas in the store and resolve any issues that might arise

  • Plan and oversee in-store promotional events or displays

  • Determine the need for improvements in the store

Requirements: 

  • Outstanding communication and interpersonal abilities

  • Excellent organization, leadership, and customer management skills

  • Strong business orientation

  • Recent graduate with BS/BA in business administration, sales, marketing or relevant field is desirable

  • Proven work experience as a retail sales associate, sales representative, or similar role would be a plus

Apply:

Submit cover letter and resume to Hannah Murphy at Hannah@trueform.io with available start date.