Retail + Technology Intern

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Retail + Technology Intern

TrueForm - Alderwood, Washington

Our interns would have two major areas of responsibility. First, interns would spend time in our corporate offices, helping to coordinate brand outreach and onboarding. Second, interns would spend time in our store, actively seeking out and engaging customer prospects, identifying customer needs while altering product suggestions accordingly, and delivering expert knowledge of each individual product in an appealing manner. The latter role, while largely similar to that of a traditional retail associate, would involve a unique differentiator: regularly reporting back to our partner brands on brand feedback from customers. 

This is a paid internship. We are looking at interns as potential full-time hires who would focus the majority of their time on the first responsibility. As a new company, we're looking for teammates to help us grow -- quickly.

Responsiblities:

  • Assist with coordination of brand outreach and onboarding

  • Collect customer feedback and communicate this information to brands

  • Ensure high levels of customer satisfaction through excellent service

  • Assess customers needs and provide detailed information on product features

  • Provide expert demonstrations for each product and their accompanying applications

  • Remain knowledgeable on products offered and discuss available options

  • Process purchases and handle returns of merchandise

  • Build productive trust relationships with customers

  • Suggest ways to improve sales (e.g. planning marketing activities)

Requirements:

  • Solid communication and interpersonal skills

  • A friendly and energetic personality

  • Basic understanding of customer service practices

  • Current student/recent graduate preferred

  • A genuine interest in business, start-up culture, technology, retail, or related field

Proven work experience as a retail sales associate, sales representative or similar role would be a plus, but is not required

Apply:

Submit a short cover letter and resume to Hannah Murphy at Hannah@trueform.io with available start date.