Will Smith '04After receiving his Master's degree from MAPS, Will began working for T-Mobile in a new role as a Business Analyst. In this role, Will acts as a liaison between end users and T-Mobile development and enterprise architecture teams. He analyzes, documents, and communicates business requirements to various groups in the course of his work. Will says he applies many of the qualitative and quantitative skills developed in MAPS to his current work. Building Business and Functional requirements for business systems; he explains, requires talking to a lot of people, asking the right questions, and making sure stakeholders have a say in, and can agree with, the answers; He adds that his job requires him to interpret statistics, determine exactly how to measure (operationalize) something, and execute a variety of analyses on data.
I've found my quantitative training useful in building justifications for doing a project and interpreting statistics so they're not just a bunch of numbers, but meaningful figures that tell a story about how the business functions or how customers perceive our performance. It's something I really owe to the MAPS experience.
