Community Assistant - UW Bothell Residential Life

Community Assistant | Residence Life

UW Bothell | Bothell, WA

The Community Assistant (CA) is the primary contact with residents at the front desk. CAs work assigned hours each week as a point of contact and assistance for current residents, their guests, and visitors to the housing complex. The primary responsibilities include answering questions, completing necessary paperwork for the front desk, giving housing tours, assisting with check in and out of residents, checking out equipment at the front desk and acting as a resource to the residents and visitors of the building. While at the desk, CAs may accept deliveries and sort mail, assist with student lock-outs, and assist during hall openings and closings.

Applications are due Monday, September 4, 2017 at 11:59pm. To apply and complete your application, please apply via Orgsync at: https://orgsync.com/37032/forms/269810

General Responsibilities:

  • Work assigned hours each week and all required weekends (up to 19 hours each week)
  • Attend all required CA training at the end of June and beginning of September
  • Additional trainings throughout the quarter may be required, if necessary.
  • Attend regular CA meetings as assigned.
  • Assist with opening and closing of residence halls. This means the CA might be required to stay late or come back early during vacation periods.
  • Act as an information source to residents and visitors.
  • Complete all necessary paperwork in a timely and accurate manner.
  • Act as an information source to residents and visitors.
  • Display a positive attitude toward residents, building staff and visitors.
  • Do no violate any of the Student Housing or University policies. Failure to do so will result in automatic probation with the possibility of termination.
  • Check and respond to UWB email on a daily basis.
  • Perform various administrative tasks as assigned.
  • Perform within the professional standards as expected by Residential Life.
  • Desk work is the first priority. All desk work must be completed before homework. Games are not permitted at the front desk, nor laptops.
  • Other duties as assigned by the Resident Life Staff.

Minimum Qualifications:

  • Good judicial and Residential Life standing
  • Strong customer service skills
  • Must be ready to begin training as assigned; Resident Director will communicate return dates and times.
  • Maintain a UWB cumulative GPA of 2.50 or better. Failure to maintain this cumulative GPA may result in the loss of your position.

Preferred Qualifications:

  • Previous employment with customer service skills
  • Strong organizational and computer skills