Transportation Services

U-PASS

U-PASS Rates
 

As of July 1, 2012 the University of Washington Board of Regents approved the U-PASS rate of $91.00 per quarter for individual passes. Please read the following information regarding the ORCA powered U-PASS.

Your Husky Card is a U-PASS, not a standard ORCA Card


In order to provide the convenience of single-card access to all campus services, the UW decided to include the smart chip inside the new Husky Card instead of issuing standard ORCA cards. The transit portion of your U-PASS will use the ORCA system to process payment for transit, but will not provide access to the full range of ORCA services. 

The card cannot be registered in the ORCA system and you will not be able to add E-purse Funds. If you choose to add other ORCA products and your card is lost, stolen, or damaged, neither the University nor the ORCA agencies will replace those products.

To receive the benefits associated with ORCA card registration and/or the ability to replace ORCA products if your card is lost, stolen, or damaged, please contact ORCA to purchase a standard ORCA Card.

Privacy Issues and U-PASS


No personal information will be stored on the smart chip. The chip contains a number with instructions to activate or deactivate U-PASS membership. The University of Washington (UW) sends files which contain these numbers to the region's ORCA system. No names of UW ID numbers are included in the files. Limited trip data is also stored on the chip for the purpose of processing transit transactions or payment, but it is not associated with names or UW ID numbers. The UW Bothell Cashier's Office will be the only office with information about WHO has a valid U-PASS and we will keep this information private in accordance with the UW privacy policy, UW Electronic Information Privacy Policy on Personally Identifiable Information. The UW Bothell Cashier's Office will not have access to individually identifiable trip data from the ORCA system.

FlexPass

 

As of July 1, the traditional FlexPass product will be discontinued as part of the University's transition to using ORCA technology for the U-PASS program. To serve employees who are not eligible to receive Husky Cards, the Cashier's office will issue the new Transit Pass for Temporary and Hourly Employees (TEMP Pass). This transit pass will utilize ORCA technology and require the customer to agree to the applicable U-PASS Terms of Use. All the current FlexPass program rules and policies will still apply.

Using U-PASS for Transit Services

 

When booking a trip, you must identify that you have a valid U-PASS in order to use your U-PASS to pay your fare. Paratransit eligible U-PASS members can use U-PASS to pay for paratransit trips. For additional information regarding transit routes please click on the links below.

King County Metro Access: Access-eligible riders should call 206-205-5000; press 4 and then 2 to report to Access Customer Service that they have a U-PASS. Through September 2011, riders can also call 206-749-4250, ext. 4492 to reach the Access ORCA specialist.

Community Transit Dial a Ride (DART): At the time of booking their DART trips, U-PASS members should identify themselves and identify that they are going to pay for their DART ride with a U-PASS. When they board to ride, they should just show their U-PASS to the driver.

Kitsap Transit: When scheduling a ride on Kitsap Transit Access, the customer should let the customer service representative know that they are a U-PASS member. An administrative staff person will than verify the pass and mark their file. It is not necessary for the rider to show their pass to the operator.

Pierce Transit: Shuttle eligible riders should call 253-581-8100 to report to Shuttle Customer Service that they have a U-PASS.

Everett Transit: When scheduling a ride on Everett Para Transit, the customer should let the customer service representative know they are a U-PASS cardholder and will be paying the fare with a U-PASS. When boarding the Everett Para Transit van, the customer will need to show the U-PASS to the operator.

The U-PASS also provides unlimited travel on the following transportation carriers:

Sounder Transit
Sounder Commuter Train

Inter-county Paratransit Transfer Trips: Riders who book an inter-county paratransit transfer trip via their home agency pay only on their home agency bus, and thus only need to notify that agency that they have a U-PASS. Riders who directly book a trip with another agency for a trip that begins with that agency are expected to pay full fare for that trip, and thus should also notify that agency that they have a U-PASS. For example, an Everett Paratransit customer booking an inter-county trip from Everett to Tacoma would notify Everett Paratransit that they have a U-PASS (per procedures established at Everett Paratransit). Everett Paratransit would schedule the round trip to and from Tacoma, and the rider would only pay full fare each time they board Everett Paratransit (the home agency) no matter how many buses they ride. If this same customer calls King County Metro to book a trip or round trip on Access' fare and/or notify King Country Metro that they will be paying with a U-PASS.

Questions


For immediate questions regarding the U-PASS transition to ORCA technology on the UW Bothell campus, email trans@uwb.edu. Please enter "ORCA Question" in the subject line. 

Initial activation for new U-PASS members


Unlike the old U-PASS sticker, your new U-PASS needs to be activated after you purchase it. Activation takes three easy steps:

1. Purchase

To participate in the U-PASS program, you first purchase U-PASS membership at the campus where your primary work or academic major is based.

2. Wait

You must wait 24 to 48 hours after purchase before you can use your U-PASS on transit. U-PASS activation for transit is uploaded onto the readers on buses when they are at the base (i.e. not on the road). Train station readers are updated daily.

3. Tap within 60 days

To finalize the activation of your U-PASS for use on transit, you must use it for transit service within 60 days of purchase. Tapping your card on the ORCA reader updates your chip and finalizes activation of your U-PASS for transit. If you do not tap onto transit within 60 days, your U-PASS will not work for transit fare payment and you will need to request reactivation of your U-PASS transit benefit.

 
Reactivation


U-PASS members who do not finalize activation within 60 days of purchase must submit a reactivation request at www.u-pass.washington.edu/reactivate. Your U-PASS will be available for use on transit 24 to 48 hours after you submit your reactivation request. You must tap your card on an ORCA card reader within 60 days of reactivation to finalize your U-PASS powered by ORCA membership.


U-PASS Activation When You Receive a Replacement Husky Card


If your Husky Card is lost, stolen or damaged, your U-PASS will be electronically transferred to your replacement Husky Card. Your U-PASS will be available for use on transit 24 to 48 hours after your replacement Husky Card is printed. You must use tap your Husky Card on an ORCA card reader within 60 days of receiving your new Husky Card to finalize your U-PASS activation.

Faculty and Staff


If you do not have a photo on your current Husky Card and you did not have a photo previously taken at the Public Safety Office, you must have your photo taken at the Public Safety Office located in LB2 005 before May 13.

For more information about the distribution of new Husky Cards, or to find out if you qualify for a new pre-printed Husky Card, visit the Husky Card website.

Returning Your U-PASS


The U-PASS is the property of UW Bothell, and may not be loaned, sold, or transferred in any manner to another person. Misuse of the U-PASS will result in confiscation by the University, King County Metro, Sound Transit, or Community Transit. To reclaim a confiscated card, call the Security and Campus Safety Office in LB2 005 at 425.352.5359. Return found cards to the Security and Campus Safety Office. 

Lost U-PASS
 

Students

Report a lost U-PASS and get a new Husky Card at Security and Campus Safety in LB2 005. The cost of replacing a lost Husky Card is $20 and will be added to your student account by Security and Campus Safety. You can pay this fee at the Cashiers Office or online at no charge using the web-check option. Your U-PASS will automatically be electronically transferred to your replacement Husky Card. Your U-PASS will be available for use on transit in 24 to 48 hours. You will need to finalize the reactivation by tapping it on an ORCA reader within 60 days.  

Faculty and Staff 

The cost of replacing a lost Husky Card is $20 and must be paid first at the Cashiers Office and then you will present your receipt at the Safety and Campus Security Office in LB2 005 to get your new Husky Card. Your U-PASS will automatically be electronically transferred to your replacement Husky Card. Your U-PASS will be available for use on transit in 24 to 48 hours. You will need to finalize the reactivation by tapping it on an ORCA reader within 60 days. For Faculty/Staff on payroll deduction and you choose not to reactivate your U-Pass on your new Husky Card report the loss and request payroll deduction cancellation immediately to the Cashier's office in the UW1 160 suite or email parking@uwb.edu.  

U-PASS Refunds
 

Students 

The U-Pass can be cancelled through the 7th calendar day of the quarter, the U-PASS will be deactivated and 100 percent of the U-PASS fee will be credited to your student account. The U-PASS cannot be cancelled after the 7th calendar day of the quarter and no refund will be given. 

If withdrawing on or before the 7th calendar day of the quarter, the U-PASS will be deactivated and 100 percent of the U-PASS fee will be credited to your student account. If withdrawing on the 8th through the 30th calendar day of the quarter, the U-PASS will be deactivated and 50 percent of the U-PASS fee will be credited to your student account. If withdrawing on or after the 31st calendar day of the quarter, the U-PASS will be deactivated and you will receive no credit for the U-PASS fee on your student account. 

Faculty and Staff 

Faculty and staff members who purchased a U-PASS on a quarterly basis via cash, check, or Husky Debit will not receive a refund if terminating employment with the University of Washington Bothell. In the event of termination of employment with the University the U-PASS purchased on a quarterly basis will remain active through the remainder of the quarter.

Faculty and staff members who purchased a U-PASS on a quarterly or annual basis through payroll deduction must submit a written request to parking@uwb.edu with subject line “Cancel UPASS Payroll Deductions” to have their U-PASS deactivated and deductions cancelled before the validity period ends. Refunds will only be given for deductions that are erroneously taken after the final use deduction period as requested in the written request or those taken after the U-Pass has expired and has not been renewed. Without a written cancellation request the Faculty/staff member is responsible for the U-PASS fee even if they are no longer using their U-PASS through the validity period.